Oil Pan Thread Repair Kit Set Sump Drain Plug Repair Kit M13 M15 M17 M20 High Quality Please check the following notice clearly before you make the order.Thank you! 1. The color of box(case) might be different from the shown picture. 2. Products might exist tiny differences due to different product batch. 3. This kit does not come with user manual.(Some have) 4. Carrying case might be dent or cracked during shipping. 5. If you choose the AliExpress Standard Shipping and in the meanwhile,the weight of the order you bought is over 2kg,or the Aliexpress Premium Shipping and other fast shipping ways,we might send you the package by some other shipment ways,like Fedex,UPS,TNT,DHL,EMS and etc. 6. If you need it urgently,please choose AliExpress Premium Shipping and Fedex,UPS,TNT,DHL and etc. 7. We can change nothing after you have done the payment.All depends on AliExpress,if you choose the wrong size,wrote the wrong address or else which is incorrect.Please cancel the order immediatety.Thank you! 1. Escrow is our preferable payment method. We also accept different payments by T/T, Western Union, Money Gram and so on. 2. Full payment must be made within 7 days after placing order. Or, the order will be invalid or canceled by the system. 3. Make sure that you have completed all the detailed information like contact person, address, postal code and telephone number when filing in your buyer's information. After you canceled the order, money will back to your account within 3-20 business days. We will send your parcel out as soon as possible within processing time. Please make sure that you write your full name and correct delivery address in the order. 1. We provide worldwide shipping except some countries and APO/FPO address. 2. The order will be processed timely after payment verification. 3. We only ship to confirmed order address. Your order address must match your recipient address. 4. Service transit time is provided by the carrier and excludes weekends and holidays. Transit time may vary, particularly during the holiday season. 5. If you have not received your shipment within 60 days from payment. Please contact us. We will track the shipment and get back to you as soon as possible. Our goal is customer satisfaction. Orders may need to clear customs in your country. It's buyer's responsibility. Please check if your order will incur additional import duties, taxes or other customs related charges. Import duties, taxes or other customs charges will be collected by the shipping company upon delivery. Suppliers are not responsible for delays caused by the customs department in your country. Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback. Sign for your parcel: When your parcel arrives, please check if the parcel is in good condition before you sign in it If the parcel was broken or stolen, please reject it or contact us. Otherwise, all the loss and responsibilities will be borne by your own. 1. All the goods are inspected before shipment. If you are not satisfied with the purchase, you can exchange the items in one week and you must contact us within 24 hours of the receipt of your purchase. 2. The shipping and handling charge is not refundable and customer should be responsible for all the charges of returning and reshipping. 3. All return items must be in its original conditions, including box and accessories. Men-made defects are not guaranteed, such as broken, scratches and so on. 4. Defective items must be reported and returned to us within warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. 1. We will leave positive feedback after receiving the payment. 2. We maintain high standards of excellence and strive for 100% customer satisfaction. 3. Please contact us before leaving a neutral or negative feedback. We will try our best to solve any problems of your purchase. 4. If you are satisfied with your purchase and our service, please kindly grant us with positive feedback and overall detailed selling rating of 5 stars. 5. We value your comments. Your comments are important for our business success and progress.