All our products have been carefully selected and they are same as the picture which you see on our store. We already let the product color tend to the true as far as possible, however because of the monitor color error there more or less has a little bit of different. But definitely the product shape is the same as the picture. Item Features: 100% new travel plug adapter Lightweight and easy to use Plug type: eu plug 2pin EU plug size ( L x W ): 19 x 4.0 mm Material: fireproof PC, copper Rate voltage / current: 240V 10A/16A Color: white / black This plug adapter does not convert voltage. It will only work with device that are rated World-Wide voltage ( 100-240V ). You 120V only item will require separate Voltage converter Package Includes: 1 x EUplug adapter Note: The plug adapter can be customized logo, please freely contact us ask the price and minimum order quantity ! a. Important duties,taxes and charges are not included in the item price or shipping charges. These chargers are the buyer's responsibility. b. Please check with your country's customs office to determine what these additional costs will be prior to buying. d. These charges are normally collected by the delivering freight(shipping)company or when you pick the item up. e. Please leave us your EORI / VAT / RFC number if you have when you choice Express way, it asked by shipping company . a. Normally all orders will be processed within 2 business days from the date of payment or the date of eCheck is cleared.We will inform you via your registered email after your order is sent out from our warehouse. b. Please make sure the address on your payment is current.A phone Number is recommended for a more accurate delivery.We are not responsible for wrong or undeliverable address. c. China post air mail delivery time depends on destination and other factors, it may takes up to 20-50 business days. d. Express delivery time depends on destination and other factors; it may takes up to 3-15 business days. a. Currently, you can pay using Moneybookers, Visa, MasterCard and bank transfer. You can also pay with select debit cards including Maestro, Solo, Carte Bleue, PostePay, CartaSi, 4B and Euro8000. More payment options will be available on in the future. The positive feedback will be left once you confirm the order! And thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service. As you are, we are also try our best to avoid any neutral or negative feedback caused by any carelessness or misunderstanding.We real hope,as buyer expectation is different,when you are unsatisfied with either the product or our service you can firstly let us know and give us reasonable time to solve the problem for you with our sincerity and professional attitude.