Attention If the cordle hair dryer has no serious quality problems, such as after you first received it, the hair dryer can not be used normally, it cannot be charged, etc. We will give you a refund or send a new one to you. We do not give refunds if it is not the problem of the product quality. Please be sure to submit videos and pictures of the hair dryer not working properly before refunding,and please pay the postage by yourself to send the hair dryer back to China. Parameters Model: YBF-02 Material: ABS Product Size: 230x120x90mm Rated Voltage: 7.4V Power: 100W Battery Capacity: 9000mah Charging Time: about 4.5 hours Product Net Weight: 526.2g Package Size: 282220100.5mm Acceories: Type-C interface NOTICE Due to the light factor when we taking photos,the actual item color may be slightly different from the product color in the picture. Please keep preing the power button of the hair dryer for 10-20 seconds, and it can be used normally when the blue light of the cold air is on. If you want to check whether it is really turned on succefully, you can pre and hold the power-on button of the hair dryer while placing the other hand at a distance of 5-10CM from the air outlet of the hair dryer. If the boot is succeful, cold air will blow out. If the above operation still fails to start succefully, please contact our store customer service. Package Wirele Hair Dryer x 1pcs USB Charging Base x 1pcs Type-C Charging Cable x 1pcs Certifications Shipping 1. Please confirm your shipping addre and phone number is correct, we will ship within 7-15 working days after your payment. 2. If you don't receive the item within 30 working days, please feel free to contact us before leaving negative review , we will do our best to help you resolve the problem. 3.The logistics of delivery depends on your shipping addre, if you want to choose specific logistics, please contact us in time after placing the order. FAQ 1. What is MOQ if you want a private label on products or with customizable color? A: 500-1000PCS. 2. Can you help me design gift box according my requirements? A: Sure.Please feel free to contact us. 3.How can we guarantee quality? A: We have CE, ROHS, CCC, CPC, FCC certifications. 4.Do you provide guarantee for the product? A: Half year warranty. 5.Why choose us? A: We have profeional and experienced team,reliable and strict quality control system. We will test all our products before shipment to make sure everything in perfect condition.