Specification: Liner material: rubber Outer material: kintted Single head product size: 365*315MM (Due to the manual measurement, there will be an error of 1-3 cm.) Feature: 1.Hot water bottle for neck and shoulders This super soft, curved hot water bottle is perfect for heating you, helping you reduce stress and relieve soreness around your neck and shoulders. 2.Relieve pain and relax muscles just place the kettle on your shoulders to provide lasting, soothing heat to relieve any tension then sit back and relax. 3.Soft knitted cover The hot water bottle has a super soft cover that can be machine washed. It has 2 different styles to choose from-one single head and one double head 4.Relieve headaches-hot water bottles can also relieve headaches caused by stress and help you restore calm and tranquility. 5.Using high-quality materials, long service life Package Including: Hot water bottle*1 knitted cover*1 -When you place an order, please choose a shipping method and pay for the order including the shipping fee. We willsend the items as soon as possible once your payment is completed. -We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. -Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery.We will not refund shipping charges for refused shipments. -The shipping cost does not include any import taxes, and buyers are responsible for customs duties. 1. We do our best to serve our customers the best that we can.You have 7 days to contact us and 30 days to return it from the date received. If the item is in your possession more than 7 days, it will be considered used and WE WILL NOT ISSUEA REFUND OR REPLACEMENT to you. There are NO EXCEPTIONS 2.the buyer should make sure that the items returned are in their original conditions, items are damaged or lost when they are returned,the buyer will be responsible for such damaged or loss,and we will not give the buyer a full refund.The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.The buyer will be responsible for the shipping fees tu return the items. 3. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number specific reason for the return, and your order ID. 4. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.