Features: To replace the old broken one Easy to use, no driver needed Full function Compatible with H96 Max RK3318 TV Box and H96 Mini H6 Allwinner H603 TV Box Package Included: 1 x H96 Remote Control Pay attention: Without Airmouse. About Shipping: 1.Usually we will ship outthe parcel in 3days(not including the Holidays). 2.We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address. Especially zip code. 3.If youdon't receive your shipment within35days, please contact us, We will track the shipment and get back to you as soon as possible with a reply, if you don't receive the product in 60days(Brazil is 90days), you can ask for the fullrefund. About Guarantee: 1. 12 MONTHS Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). 2. Defective items MUST BE reported within the warranty period. You must tell us what the defect is and give us your order number. We will send you a new replacement or refund the money if the defect is true. About Return/Refund: 1. If you don't receive the items in 60days(Brazil is 90days), you will receivefull refund. 2.If you receive a broken item, send us a photo, you will receive full refund immediatetly. 3.Ifthe remote control cannotwork for your device,send us a photo of your device, you will receive full refund if it is our fault. 4. Ifthe the product isnot as advertised, send us a photo, you will receive full refund. 5. If you find any problems, please contact us in 10days after you receive the items.We will instruct you how toreceivethe refund or get a newreplacement. About Feedback: 1. We maintain high standards of excellence and strive for 100% customer satisfaction! 2. We would likeyou contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns 3. Feedback is very important forus. Please try to give us 5 stars if you are satisfied with our product and our service.